text.skipToContent
text.skipToNavigation
Good feedback enhances every result. The same applies to the itsme Group’s new web platform for which customers shared their experiences during the testing phase. One of them is Jurgen Janssens of ECJ Automation from Gierle, Belgium. At the request of itsme Breemes he went through, and tested the platform before it went live. “Functionality comes first. And that has been well thought out with this platform.”
Technical knowledge is indispensable, that much is certain. Still, there is more than that, says Jurgen Janssens, co-manager at ECJ Automation. Customers from the very beginning are still customers now – and for a good reason. “That long-term relationship, that’s what we value highly. It ensures that we know what is going on at our customers. We know their installations and the technical situation at their locations. Sometimes even better than they themselves do.”
ECJ Automation is based in Gierle, Belgium, close to the border with the Netherlands. When the company started ten years ago, it focused exclusively on the development of PLC software. But that has changed. Electrical design, cabinet construction: ECJ Automation’s range has been expanded. And we did so deliberately, says Jurgen. “We often have to deal with last-minute adaptations. And to still be able to be as flexible as possible we prefer to have a wide range of products in-house. That way we ensure that our customers can move forward even sooner.”
The ECJ Automation team has a total of seven people. That is a relatively small number, although, according to Jurgen, this is at the same time one of the strengths of the company. “Together, we can switch quickly. And together, we have the knowledge for automation projects from A to Z.”
Fair is fair, says Jurgen: with the old site Breemes lagged behind a little. “But that is quite different now. In my view the itsme Group – and with it Breemes – creates a strong presence in the market with this platform. It is equal to the platforms of other suppliers in every aspect.”
The new platform is always up and running
ECJ Automation’s Jurgen Janssens tested itsme Group’s web platform
Good feedback enhances every result. The same applies to the itsme Group’s new web platform for which customers shared their experiences during the testing phase. One of them is Jurgen Janssens of ECJ Automation from Gierle, Belgium. At the request of itsme Breemes he went through, and tested the platform before it went live. “Functionality comes first. And that has been well thought out with this platform.”Technical knowledge is indispensable, that much is certain. Still, there is more than that, says Jurgen Janssens, co-manager at ECJ Automation. Customers from the very beginning are still customers now – and for a good reason. “That long-term relationship, that’s what we value highly. It ensures that we know what is going on at our customers. We know their installations and the technical situation at their locations. Sometimes even better than they themselves do.”
ECJ Automation is based in Gierle, Belgium, close to the border with the Netherlands. When the company started ten years ago, it focused exclusively on the development of PLC software. But that has changed. Electrical design, cabinet construction: ECJ Automation’s range has been expanded. And we did so deliberately, says Jurgen. “We often have to deal with last-minute adaptations. And to still be able to be as flexible as possible we prefer to have a wide range of products in-house. That way we ensure that our customers can move forward even sooner.”
“We have the knowledge for projects from A to Z”
The ECJ Automation team has a total of seven people. That is a relatively small number, although, according to Jurgen, this is at the same time one of the strengths of the company. “Together, we can switch quickly. And together, we have the knowledge for automation projects from A to Z.”
Every relationship matters
Long-term cooperation, technical support where possible: Jurgen’s words find approval from Steven Claes, technical representative at Breemes. “The way they deal with their customers at ECJ Automation is the same as we do. In that respect, visions of both companies are certainly similar. Every relationship is important, no matter how small a customer is.”
That is why ECJ Automation relies on the services that Breemes has to offer already since its inception in 2009. And that’s also why Steven approached Jurgen to participate in the testing phase of the new web platform of the itsme Group, which includes Breemes. “Jurgen helped us before with the testing of our previous site. He gave feedback that was valuable to us. And with our new platform that was no different. Jurgen has an analytical mind and gives constructive criticism. That proved very valuable.”
That is why ECJ Automation relies on the services that Breemes has to offer already since its inception in 2009. And that’s also why Steven approached Jurgen to participate in the testing phase of the new web platform of the itsme Group, which includes Breemes. “Jurgen helped us before with the testing of our previous site. He gave feedback that was valuable to us. And with our new platform that was no different. Jurgen has an analytical mind and gives constructive criticism. That proved very valuable.”
No more than a few minor bugs
For the testing phase Jurgen was asked to inspect fifteen to twenty aspects of the platform. What is your general impression? But also: how easy is it to find your way? All Jurgen was given were his login details – and no more than that – which made him approach the platform with a blank mind. “I focus on PLC software. So I applied that technical knowledge and tried to crash the process somewhere on purpose. I didn’t succeed. There were a few minor bugs, but that was all.”
Apart from the technique, Jurgen also looked at the user-friendliness of the platform. For example, he drew Breemes’ attention to the possibility of subscribing to an order, intended for interim status updates. Meanwhile, this function works as well. And Jurgen is satisfied from what the platform has to offer him. “This environment offers much more overview than the previous site. The platform looks good and fresh and most importantly: I can find everything very quickly.”
Apart from the technique, Jurgen also looked at the user-friendliness of the platform. For example, he drew Breemes’ attention to the possibility of subscribing to an order, intended for interim status updates. Meanwhile, this function works as well. And Jurgen is satisfied from what the platform has to offer him. “This environment offers much more overview than the previous site. The platform looks good and fresh and most importantly: I can find everything very quickly.”
Always the latest information
After all, in the end that is what it is all about for customers, Jurgen emphasises. “Functionality comes first. And that has been well thought out with this platform. Customers can search and filter, see what is in stock and look for potential alternatives. It is also possible to import order lists from their own ERP packages, in the same way that customers can make direct links to their own ERP systems. In addition, they also find order follow-ups and documentation, such as that for packing slips, is centralised too. And what also works well is the ordering process performed by our employees.
I automatically receive the necessary approvals.”
I automatically receive the necessary approvals.”
“With this, the itsme Group creates a strong presence in the market”
Fair is fair, says Jurgen: with the old site Breemes lagged behind a little. “But that is quite different now. In my view the itsme Group – and with it Breemes – creates a strong presence in the market with this platform. It is equal to the platforms of other suppliers in every aspect.”
Automation for a large marketFrom Gierle in Belgium, ECJ Automation serves a large market. Consider chemistry and utilities, the food industry, the energy and environmental industries and especially the pharmaceutical and water purification industries. In the beginning, Jurgen Janssens and co-manager Stijn Van der Steen solely focussed on PLC software for machine building and process installations, but in the meantime ECJ Automation’s range of products and services has expanded. Most of the time, this involves Siemens controls, says Jurgen, but with the necessary attention to our own designs and cabinet building as well. “That is inevitable for the projects our automation is linked to. In the future we shall expand our services, so much is certain.” |
Check out our other success stories:
-
TR Service - Future-proof low-voltage panelRead moreTR-Service provides industrial maintenance using all disciplines, from electrical and mechanical to hydraulic and pneumatic. With support from Breemes, the company installed a large low-voltage panel. ‘After discussing my summary plan with them, I decided to just do it,’ says director-owner Raoul Tielens. At Breemes' suggestion, the panel was future-proofed by preparing it for power monitoring.
-
Peeters - Young Company, New EquipmentRead moreSince its founding a few years ago, Peeters Robotic Solutions has been rapidly developing, working on projects both domestically and internationally and providing standard solutions for industrial palletizing. The company stays up to date with the latest technology, including Festo’s electrical and pneumatic drives. To achieve this, it relies on itsme. “Thanks to their expertise and skills, we can bring innovation to the forefront for our customers.”
-
Kusters - Putting weight behind itRead moreKusters was looking for a weighing solution for its banknote devaluation machines that was easy to integrate into the Siemens control system. Through itsme, they came into contact with the right knowledge carriers at Siemens. ‘For us as Kusters, itsme is not only a supplier but also a source of knowledge, with which we co-engineer certain components and process steps, such as this weighing system.’
-
Eneco - Green light for green electricity and steamRead moreEneco Bio Golden Raand, located in the port area of Delfzijl, converts biomass into green electricity and green steam. Each year, the plant processes approximately 300,000 tons of waste wood from the Netherlands and neighboring countries. As part of Eneco’s climate ambitions, a project began in 2022 to replace the existing fluorescent lighting in and around the boiler room. The project was carried out under the supervision of itsme. “Two factors were important in this process: the cost, of course, but also the level of service.”
Stay up to date with the latest news:
-
Festo - Save energy, increase productivityRead moreBecause pneumatics has a high power density, pneumatic components are widely used in machine lines. Smaller components are gaining popularity due to ease of use, energy savings and productivity gains.
-
Siemens - Scalable and Flexible Safety ConceptsRead moreSiemens offers a digital workflow that helps with every step of safe machine design. Through an integrated tool chain-from risk assessment and safety evaluation to hardware selection, engineering and validation-the process is streamlined and documentation efforts are minimised.
-
Schneider Electric - Modicon Edge I/O NTSRead moreModicon Edge I/O NTS, Schneider Electric’s latest IP20 distributed I/O system, is more than just an input/output system. It is designed to equip machine builders, system integrators, and industrial end-users with the tools they need to thrive in an increasingly data-driven digital world. The system's ability to aggregate and securely share data enables smarter decision-making and improved operational performance. With open Ethernet protocols for connectivity with a wide variety of devices and architectures, OPC UA technology for secure communication and interoperability, and built-in hardware cybersecurity, Modicon Edge I/O NTS helps ensure connectivity, performance, availability, and enhanced network security. Furthermore, the system complies with current cybersecurity regulations, enabling end-users to safely access and fully leverage their data — boosting industrial efficiency, flexibility, sustainability, and profitability.
-
Niedax - MTCRead moreThe Niedax MTC is a strong and stable click-on wire mesh tray available in various designs and shapes. Thanks to its unique integrated coupling system, the different sections can be quickly and easily clicked together.
Take a look at these promotions:
Why not take a look at these trainings we offer:
-
PROFINET CPNERead moreavailable in Dutch
-
PROFIBUS CPERead moreavailable in Dutch
-
WinCC-SCADA2Read moreavailable in Dutch
-
PCS7-SAFE V9Read moreavailable in Dutch