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Technical Support Desk


Behind the Technical Support Desk is a team of specialists with in-depth technical knowledge. They know the products, applications and industrial processes inside out. Thanks to years of experience with suppliers, machine builders and end users, they understand not only the technology, but also the practice. They train colleagues, think along at level and are always focused on a solution that works.

 

Direct advice from experts


You get direct access to specialists who truly think along with you. Whether it’s a malfunction, choosing the right component, or configuring a PLC — you’ll receive a clear, well-founded answer right away. No generic helpdesk scripts, but real support from real people who know what they’re talking about. In complex situations, we step in alongside you immediately — on site if needed.

For OEMs and MRO's 


The Technical Support Desk is here to help with any question about industrial automation, electrical engineering, and mechanics. We support OEMs with design challenges, component integration, and assistance during the machine development phase. MRO companies can rely on us for troubleshooting, selecting replacement parts, and support with the modernization or migration of existing systems.

Fast and effective assistance in case of breakdowns


Is there a malfunction? Contact us immediately. We solve about 70% of technical problems immediately, by phone or remote support. If more is needed, we provide substantive feedback or follow-up action within a few hours.

Get in touch with us

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SUCCESS STORIES

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HAK to LED
TIAP-MOTION training will start on 5 April. Register now and learn the ropes of Motion Control Engineering with TIA Portal.
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Tight connection for signal cables
KROHNE Altometer in Dordrecht makes flow meters for the process industry and itsme supplies special signal cables for this purpose. Cut to size and delivered on time, despite a scarcity of materials. How did that work out?
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Breemes 'Best overall supplier' of Nitto
Nitto Belgium and Breemes have an enduring bond. Last year, this was crowned with Breemes being awarded the Best Overall Supplier Award. Sustainability is an important theme in their relationship these days. As a partner, Breemes thinks along with Nitto Belgium, about solutions to global component scarcity and also about greening Nitto's products and production.
Read more
Sparck uses air to remove air from boxes
How a combination of standard and customer-specific pneumatic components pays off.
Read the story here

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