Engineering Support
Support that makes the difference
itsme Industrial Automation understands your world — and we don’t just say that, we show it. Our people don’t visit just to listen — they’re here to help. With expertise, a hands-on mindset, and the ability to move fast. That proactive attitude defines us. One of the clearest examples? Our Engineering Support.
What is it?
Your technical sounding board
Engineering Support isn’t a standard service — it’s tailored support for your technical challenges. Think of it as a sounding board for your automation projects: we brainstorm with you, provide well-founded feedback on your concepts, and identify opportunities to work smarter, faster, or more efficiently. In doing so, we help you steer technical decisions — and avoid mistakes, delays, or inefficiencies.
Independent and practical
Our support is grounded in hands-on experience and up-to-date product knowledge. Depending on your situation, we visit on-site — for example, to discuss a design, conduct a technical review, or assist with commissioning. We make sure your system performs at its best — not by pushing a specific brand, but by offering independent advice. You get what works best, not what happens to be on sale.
Support in every project phase
Whether you're just starting a project or hit a roadblock halfway through — you decide when we step in. We support you during initiation, definition, and design, but just as easily during preparation, implementation, and aftercare. Installing a new machine? Want to verify if your design meets the specs? Or need technical validation for a detailed solution? Whatever your question — big or small — you can count on our expertise.
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Who is it for?
Engineering Support is for engineers, project managers, maintenance teams, and buyers who want more than just a catalogue. Don’t expect a theoretical report — expect an engaged sparring partner who translates ideas into your reality. Got a technical team that could use extra support? Want to move faster with fewer risks? Then Engineering Support is exactly what you need.
Easily arranged
Want to make the right choices for your automation project? Tap into our expertise. We’re happy to schedule a no-obligation call with one of our experts. Together, we’ll map out your challenge and determine what you need — whether it’s advice, on-site support, or simply a fresh outside perspective.
What does it cost?
Engineering Support is flexible — and so are the costs. You only pay for what you need, with no surprises afterward. Want to know what to expect? Have questions about pricing? Just let us know — we’re happy to think along with you.
Get in touch with us
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