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24-7 Service
Down time is the last thing you want to think about. Especially when your production is non-stop. You are undoubtedly dedicated to predictive maintenance, but something can always go wrong. When that happens rely on 24-hour service from itsme. We are always available, switch quickly and keep the impact of down time to a minimum.
Supplied directly
If you use our 24-hour service, you will first phone our inside service. We then call our central distribution centre to look for your desired product. If it’s in stock we immediately ship it to your location. Efficiently and quickly.
When down time hits, itsme will take you further. One phone call and we’ll get immediately get to work. For our 24-hour service call: 06-51214855.
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Technical support desk
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Behind the Technical Support Desk is a team of specialists with deep technical expertise. They know the products, the applications, and industrial processes inside out. With years of experience working with suppliers, machine builders, and end users, they understand not only the technology, but also the real-world context. They train colleagues, think along at a high level, and are always focused on delivering practical, effective solutions.
Repairs
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What do you do with defective product? Do you have it repaired or replaced? And whatever you choose: how much does it cost? With our repair service you know exactly where you stand beforehand. We come and collect the product, we assess the defect and offer you a specific proposal with multiple options. Will you have the product repaired? Then we’ll deduct the assessment costs from the final price.